We specialize in a range of services including software troubleshooting, computer migration, web design, logo re-imagining, business cards, and photography services. Our software troubleshooting covers virus removal, performance optimization, operating system repairs, and more.
Our Computer Migration service involves transferring all data, settings, and software from an old computer to a new one. We attempt to clone the entire system when possible, or otherwise manually set up programs and ensure your login information and settings are restored.
Yes, we troubleshoot software issues and offer migration services for both Windows and macOS computers.
Our software troubleshooting services include resolving operating system errors, slow performance, application crashes, software compatibility issues, virus and malware removal, and more.
Yes, we provide comprehensive virus and malware removal services, using industry-leading tools to detect and eliminate threats from your system. We also offer guidance on protecting your computer from future infections.
The duration varies depending on the complexity of the issue. Simple repairs can be completed within a day, while more involved troubleshooting or migration tasks may take longer. We will provide an estimated timeframe once we assess your system.
There are many reasons why your computer may be slow, including insufficient memory, background programs, or malware. Bring your computer to us, and we’ll perform a full diagnostic check to identify and resolve the issue.
In some cases, we can recover data lost due to software failures, corrupted files, or accidental deletions. We use specialized tools to attempt recovery and will advise you on backup solutions to prevent future data loss.
We do offer remote assistance for certain types of software issues, provided the computer is able to connect to the internet. Contact us for more information about how remote troubleshooting works.
We are currently by appointment only, as scheduling an appointment allows us to ensure a technician is available to assist you promptly.
If you’re bringing in a desktop or laptop for repair, just bring the device itself unless we specifically request the power cable or accessories. For more complex issues, we may ask for any relevant software or backup devices.
Costs vary depending on the service required. We offer transparent pricing and provide a quote after the initial assessment. Feel free to contact us for more information or to request an estimate.
Yes, we provide IT support for small businesses, including software troubleshooting, data migration, and system optimization. We can also assist with web design, branding, and photography services.
Yes, we create custom websites tailored to your business needs, including responsive design, SEO optimization, and e-commerce integration.
Absolutely! We offer logo re-imagining and branding services to help businesses stand out and build a professional image.
With over 20 years of experience, we offer personalized, high-quality service that caters to both individuals and businesses. Our combination of technical expertise, customer focus, and diverse services ensures we can meet all your IT needs.
You can reach us by phone, email, or through our website. We also welcome walk-ins at our location during business hours. Feel free to visit our “Contact Us” page for detailed information.
We primarily serve the Mount Vernon area, but we’re happy to work with clients from surrounding regions as well. For certain services, such as branding and remote troubleshooting, we can assist clients nationwide.
Yes, we provide follow-up support to ensure your system continues running smoothly. If any issues arise after service, don’t hesitate to contact us for further assistance.
Yes, we provide troubleshooting and IT services for both personal and business computers, ensuring that all your technology needs are covered.
Everyone is unique, so we offer recommendations tailored to your needs.
We exclusively use genuine components; and include a 1-year warranty for hardware.
EXCELLENT
Proudly Serving Alexandria, Virginia Residents & Businesses Since 2004