💾 Data Recovery Services

Failed Digital Media Recovery in Alexandria, Virginia

When valuable data disappears — whether it’s cherished family photos or critical business files — Mount Vernon Computers is here to help. Since 2004, we’ve been recovering data from failed hard drives, USBs, memory cards, and more for clients throughout Alexandria and beyond.

Whether your drive was:

  • 📉 Dropped or physically damaged
  • 💥 Suddenly unresponsive
  • 🔁 Accidentally erased
  • ⚠️ Reporting boot or read errors

…our team uses industry-tested tools and techniques to forensically recover files, rebuild logical partitions, and restore your data — even in complex failure scenarios.

🧠 Experienced in All Types of Media Failures

If your computer isn’t booting or your external drive suddenly vanished, don’t panic — we can help recover data from nearly any device, including:

  • 💻 Laptop & Desktop Drives (SATA HDDs)
  • 🔌 M.2 NVMe / M.2 SATA / mSATA SSDs
  • 📦 USB External Hard Drives (Mac & PC)
  • 📸 Memory Cards (SD, SDHC, SDXC, microSD, CF)
  • 🔐 USB Flash Drives

👉 Important: If a drive is making clicking sounds or acting erratically, shut it down immediately to increase the chance of successful recovery.

🧪 Diagnostic & Recovery Process

Once we receive your damaged media:

  • 🔍 We perform detailed diagnostics to assess recoverability
  • 📁 Priority is given to critical folders and documents
  • 🗂️ Most recoveries preserve your original file/folder structure
  • 🧹 In rare cases, data may be grouped by type (JPG, DOCX, MP3)

🏥 Clean-Room Recovery (When Needed)

If your device has internal physical damage, we work with a trusted clean-room facility for advanced recovery:

  • 🔧 Failed read/write heads
  • 🧊 Frozen platters
  • 🛑 Drives that won’t spin or power on

Even in worst-case scenarios, we can often recover up to 99% of your data in a controlled, sterile environment.

☁️ Prevention Matters

We strongly recommend keeping off-site or cloud backups of important data to guard against future loss — whether due to hardware failure, accidental deletion, or natural disasters.

📞 Reach Out Today

Need help recovering lost data? Get in touch — we’ll walk you through the next steps and provide honest, expert guidance to get your files back safely.

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